The LinkUW Human Resources (HR) Operations Team provides various human resources services for academic, administrative, and auxiliary units. LinkUW manages a range of responsibilities related to open enrollment as well as ongoing new hire benefits setup, customer service, leave and life event processing, and general administrative support.
| Benefit Services Provided | ||
| Groups of Services | Services | Services proactively provided or completed within the listed business days below |
| Open Enrollment | Host Group Benefits Sessions | Proactive services |
| Host Open Office Hours | Proactive services | |
| Provide Walk-In Coverage | Proactive service | |
| Send reminder emails, texts, communications about Annual Benefits Enrollment | Proactive service | |
| Host 1:1 Benefit Sessions | 5 business days | |
| Manage off-cycle benefits consultations | 5 business days | |
| New Hire Set-up and Benefit Changes (rolling) | Prepare and send out benefit document information tailored to employeees | 5 business days |
| Monitor and follow up with new employees to ensure they do not miss their benefits enrollment opportunity | Proactive service | |
| Sign employees up for Benefits 101 | 3 business days | |
| Provide 1:1 benefits sessions | 5 business days | |
| Retirement Counseling | Hold initial individual retirement counseling meetings | 10 business days |
| Provide leave balances | 10 business days | |
| General Administration | Be available for walk-in office traffic | Proactive service |
| Respond to service requests related to benefits | 1 business day | |