Mission
To deliver timely and customer-centered support that enables school, college, and division partners to focus on advancing the university’s mission.
Guiding Principles
Partner Success
Foster and maintain strong relationships with school, college, and divisions to ensure consistent and quality service
Customer Service
Ensure services align with school, college, and division needs and prioritize service experience and transparency
Intentionality
Make deliberate decisions that support long-term institutional goals and deliver value through thoughtful design and purposeful implementation
Innovation
Pursue creative solutions and leverage technology to enhance services, improve processes, and drive continuous improvement
Proactive Support
Respond quickly to emerging needs, continuously adapting to improve performance, and using data to predict the needs of partners
Operational Stewardship
Demonstrate excellent stewardship while using resources responsibly, ensuring accountability in all processes