LinkUW is changing the way administrative work gets done at UW–Madison.
We will deliver timely, consistent, and customer-centered support that enables school, college, and division partners to focus on advancing the university’s mission. LinkUW is focused on performing high-volume or time-sensitive operational administrative services. This initiative is part of the overall administrative transformation effort taking place at UW–Madison.
The executive sponsor for LinkUW is Rob Cramer, Vice Chancellor for Finance and Administration and the project sponsors include Patrick Sheehan (Associate Vice Chancellor and Chief Human Resources Officer), Karen Massetti-Moran (Deputy Chief of Human Resources Officer), and David Murphy (Associate Vice Chancellor for Finance).
Through LinkUW, the university will create opportunities for employees by offering career growth, improving consistency and capability of services, and reducing associated risks and costs for the university, while keeping pace with leading peer institutions.
What is changing?
LinkUW is changing how the university conducts some finance and human resource services by moving work being done today within academic and administrative units into LinkUW.
By bringing together finance and HR professionals from across campus into one team, employees will become experts in the services provided, leading to more consistent service across units and continuous improvement over time.
As the work becomes consolidated into LinkUW, there will be opportunities to leverage emerging technologies to enhance the service experience, improve processes, and ensure compliant operations.
This new model will increase the adaptability of the administrative space to adjust to the needs of the university.